Information we collect
When you place an order or contact us, we may collect your name, email address, shipping and billing address, phone number, and order details. We do not store full payment-card numbers; payments are processed by our third-party payment provider.
We also automatically collect limited technical data such as your IP address, browser type, and pages visited, to keep the site secure and improve the experience.
How we use your information
- To process, fulfill and deliver your orders.
- To send order confirmations, shipping updates and customer-service replies.
- To send marketing emails when you opt in (you can unsubscribe any time).
- To detect fraud and keep the store and your account secure.
Cookies
We use essential cookies to run the site and, if enabled, analytics cookies to understand how the store is used. You can control cookies through your browser settings; disabling some may affect functionality.
Third-party partners
We share only the information necessary to run the store with trusted providers, including our payment processor, shipping carriers, order-fulfillment partners, and email/analytics services. These partners are permitted to use your data only to provide services to us.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal data, and to opt out of certain data sharing. To make a request, email privacy@culinagoods.example and we’ll respond within the timeframe required by law.
Data retention
We keep order and account records only as long as needed to fulfill orders, comply with legal and tax obligations, and resolve disputes, after which we securely delete or anonymize the data.
Children’s privacy
Our store is not directed to children under 13, and we do not knowingly collect their personal information.
Contact
Questions about this policy? Email privacy@culinagoods.example.